Lifeline Development LLC Policies
If you have any questions prior to booking, please don’t hesitate to reach out. At Lifeline Development, our goal is to create a space where you feel supported, respected, and understood every step of the way.
By booking a session, you acknowledge that you have read, understood, and agree to all policies outlined below.
🔒 Confidentiality
All information shared during sessions will be kept confidential, except where disclosure is required by law or necessary to prevent harm.
🔄 Policy Updates
Lifeline Development reserves the right to update these policies as needed. Any significant changes will be communicated accordingly.
✍️ Agreement
By booking a session, you acknowledge that you have read and agree to these policies.
⚠️ Scope of Services
Lifeline Development provides coaching, guidance, and support services. These services are not a substitute for therapy, medical care, or crisis services.
If you are experiencing a medical or mental health emergency, please call:
911
988 Suicide & Crisis Lifeline
Or your nearest emergency provider
🧠 Client Responsibility
Coaching is a collaborative process. While guidance and support are provided, outcomes are dependent on each individual’s participation, effort, and personal decisions.
🩷 Respect & Professional Boundaries
A safe and respectful environment is essential. Lifeline Development reserves the right to discontinue services if:
Boundaries are not respected
Inappropriate or disrespectful behavior occurs
Needs fall outside the scope of coaching
⏰ Scheduling & Appointments
All sessions are scheduled in advance through our booking system. Please ensure you select the service that best fits your needs at the time of booking.
🔁 Cancellations & Rescheduling
We kindly ask for at least 24 hours’ notice if you need to cancel or reschedule your session.
Cancellations made with less than 24 hours’ notice may result in a forfeited session
Repeated late cancellations may result in limited booking access
🚫 No-Show Policy
If a session is missed without prior notice, it will be considered a no-show and will be forfeited.
After three (3) no-shows, services may be discontinued. In such cases, any remaining sessions or programs will not be eligible for a refund.
💳 Payments & Programs
Payment is required at the time of booking unless otherwise arranged.
All sessions and packages are non-refundable
Programs must be used within the designated timeframe provided at purchase
Sessions will not be confirmed until payment is received
📱 Session Format & Communication
Sessions may take place via phone or video. By booking, you agree to participate using the appropriate technology.
Clients are responsible for:
Having a reliable internet or phone connection
Being in a quiet, private space during sessions